Photo of Merdod Ghafouri, MD
Program Director

Merdod Ghafouri, DO, FACC

Chief Patient Experience Officer
Inova Heart and Vascular Institute

Photo of Ronald Wyatt, MD, MHA
Keynote speaker

Ronald Wyatt, MD, MHA

Patient Safety Officer & Medical Director
The Joint Commission

Program Speakers

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Dick Axelrod

Co-Founder, The Axelrod Group, Inc.

Photo of Sarah Cawley
Sarah Cawley, MPAS, PA-C

Family Advisor, Cleveland Clinic

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Dan Diaz

Advocate - End of Life Options (CompassionAndChoices.org)

Photo of Christina Dempsey
Christina Dempsey, MSN, MBA, CNOR, CENP

Chief Nursing Officer, Press Ganey

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Andrew Horn

Founder, Tribute

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Wendy Leebov

Language of Caring

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Micah Solomon

Author, Speaker

Photo of Patti Substelny
Patti Substelny, MLIR

Patient Advocate

Photo of Prathibha Varkey
Prathibha Varkey, MBBS, MPH, MHPE, MBA

Chief Executive Officer, Northeast Medical Group
Senior Vice President, Yale New Haven Health System